Question 1

How to book a room at Riad Vendôme?

Accepted Answer

You can book directly by contacting Eric, the owner, via WhatsApp on +212 600 608 608 or by filling out the contact form on this page. You will receive a personalised reply by WhatsApp, usually within a few hours. A deposit of 30% is requested to confirm the booking. By booking directly , you automatically benefit from our direct rates .

Question 2

What is the rate a room?

Accepted Answer

Rates start from €70/night for the Tan Tan room (10 m²). Junior double suites start from €100 , junior triple suites (double + single bed) from €110 , and family suites (4 to 5 guests) from €130 /night. For full exclusive riad hire (12 rooms, 10, 12, 14, 15, 20, 25, 30, 35 guests), expect from €1,200/night . Moroccan breakfast is optional at €5/person . Jacuzzi for riad guests is €13 for 2 guests or €17 for 4 guests per hour ; for external visitors €25 per person (€44 for 2 guests/hour) . Pool and fibre Wi-Fi access is included.

Question 3

Is breakfast included?

Accepted Answer

The full Moroccan breakfast is available as an optional add-on at €5 per person . It is served every morning either in the patio or on the rooftop, depending on your preference. The breakfast includes Moroccan pancakes (msemen, baghrir), fresh bread, homemade jams, honey, butter, eggs, fresh fruit, freshly squeezed orange juice, mint tea and coffee. Excellent value for a generous and authentic breakfast.

Question 4

Is there a pool at Riad Vendôme?

Accepted Answer

Yes, Riad Vendôme has a private pool in the central patio, a heated rooftop jacuzzi with panoramic Atlas Mountain views ( optional at €25 per person (€44 for 2 guests) per hour), and a traditional Moroccan hammam . Pool access is included in the rate. Pool towels are provided.

Question 5

How many rooms do you have?

Accepted Answer

Riad Vendôme has de 12 rooms in the main riad , spread over three levels: the ground floor (Tan Tan, Merzouga, Zagora), the first floor (Ourika, Marrakech, Tanger, Asni, Essayesra, Ouarzazate, Oukaimeden) and the rooftop (Dakhla and Toubkal, our deux nouvelthe rooms). Un riad neighbouring offers 5 rooms additional , portant the capacity totale to 17 rooms for accommodate 30, 35, 40, 45 guests during of the exclusive hires. Each room bears the name a city or region Moroccan.

Question 6

Is the riad suitable for families with children?

Accepted Answer

Absolutely. Several rooms are specially suitable for families: the Suite Junior Ourika (4 guests), the Suite Junior Tanger (our largest room, up to 5 guests with double bed + 3 single beds) and the Suite Junior Oukaimeden (4 guests). A baby cot can be added on request. Children love the pool in the patio and the rooftop. Eric and his team are used to accommodating families and can organise suitable activities.

Question 7

What is the cancellation policy?

Accepted Answer

The cancellation policy is flexible: cancellation is completely free up to 21 days (3 weeks) before the arrival date, with full refund. In case of cancellation less than 21 days, the entirety of the deposit is retained. Exception: for the group bookings (exclusive hire of the riad), the booking is non-refundable and the deposit is non-refundable. In case of force majeure, contact Eric directly via WhatsApp to find a solution together.

Question 8

Is the airport transfer included?

Accepted Answer

Airport transfer is available on request: €15 daytime for 2 guests , €17 at night (Marrakech-Menara airport). A driver waits for you at the airport exit with a sign bearing your name and drives you straight to the riad in approximately 20 minutes. The return transfer to the airport is offered at the same rate. It's the simplest way to arrive stress-free. Contact Éric on WhatsApp to arrange your transfer.

Question 9

What payment methods do you accept?

Accepted Answer

We accept several payment methods: bank transfer (for the deposit), the cash en euros, dollars or dirhams Moroccans to arrival, the bank card , as well as cryptocurrency . The 30% deposit is paid by bank transfer to confirm the booking, and the balance can be settled on site by the payment method of your choice.

Question 10

What facilities are in the rooms?

Accepted Answer

Each room of the Riad Vendôme is equipped a bathroom private with shower in tadelakt, a TV flat-screen 40 inch with the package complete of the international channels (Canal+, BeIN Sport, etc.), of the air conditioning reversible hot/cold, of the Wi-Fi fibre optic 100 Mb , a hairdryer, quality toiletries, bath towels and pool towels. The mattresses are Simmons VIP for a optimal comfort.

Question 11

Is the riad accessible for wheelchair userss or to reduced mobility?

Accepted Answer

Yes, the Suite Junior Zagora is located on the ground floor with a step-free access and a accessible bathroom. It is one of the very few wheelchair-accessible rooms in any riad in the Marrakech medina. The room has 3 single beds and sleeps up to 3 guests. If you have specific accessibility needs, contact Eric via WhatsApp on +212 600 608 608 for prepare your stay in the best conditions.

Question 12

Is there a bar and a catering service?

Accepted Answer

Yes, Riad Vendôme has a fully licensed bar serving alcoholic drinks and cocktails, in the patio or on the rooftop depending on your preference. The riad also has a Moroccan restaurant with traditional cuisine prepared on site by our chef. A barbecue is available on the rooftop for group evenings. Sun loungers are set up on the panoramic rooftop with views of the Atlas Mountains.

Question 13

Do you offer a concierge service?

Accepted Answer

Yes, Eric, the owner , provides a complete concierge service . Il can organise for you: of the airport transfers, of the restaurant reservationss, of the excursions in the desert or to Essayesra, of the cooking class Moroccan, of the sessions of hammam and massage, of the exits golf, and all activity tailor-made. Contact him via WhatsApp for bookings and all question.

Question 14

Can you drop off luggage before the check-in?

Accepted Answer

Yes, absolutely. If you arrive in Marrakech before check-in time ( 15:00 ), you can drop off your luggage at the riad without any problem. The team will keep it secure while you enjoy the medina, the souks or lunch in town. You can then access your room as soon as it's ready. If you'd like to use the communal areas (pool, patio) while waiting, that's also possible.

Question 15

Can you do an early check-in at Riad Vendôme?

Accepted Answer

Le early check-in is a advantage reserved exclusively for clients that reserve directly with Eric's, via WhatsApp on +212 600 608 608 or via the formulaire of this page. If your room is available, you can settle in from your arrival, same before 15:00. Cet advantage is not offered for bookings carried out via online travel agencies.

Question 16

Can you have the room decorated for a special occasion?

Accepted Answer

Yes, the Riad Vendôme offers the room decoration for special occasions: birthday, honeymoon, marriage proposal, Valentine's Day, hen party, or all other celebration. Rose petals, candles, cake, a bottle of champagne — anything is possible. This service is offered exclusively to clients that reserve directly with Eric's . Specify your request during of the booking so that everything is ready for your arrival.

Question 17

How long is the flight to Marrakech from the US and Canada?

Accepted Answer

There are no non-stop flights from the United States; from New York allow about 8 to 9 hours via Casablanca on Royal Air Maroc, which hubs there. From Canada, Royal Air Maroc runs a seasonal non-stop from Montreal to Casablanca, then a short connection to Marrakech. The riad is about 20 minutes from Marrakech-Menara airport.

Question 18

Can you come with children?

Accepted Answer

Yes, families are welcome at Riad Vendôme. The pool and jacuzzi are accessible, connecting rooms accommodate your whole tribe, and a babysitter can be arranged on request (€20/evening) for a moment to yourselves. Just let us know you're coming with children when you book.